Outlook keeps asking for my password
Cnetso school IT support guide
Outlook keeps asking for password
This can happen after a password change, account lock, or Microsoft sign-in issue.
Image placeholder: Outlook password prompt.
- Close Outlook.
- Open Outlook again and enter your current school password.
- Check whether Microsoft 365 works in a web browser.
- Restart your computer.
- If the prompt keeps returning, raise a ticket.
Include your device name and whether webmail works.
Tip: When raising a ticket, include your school, room/location, device name and a screenshot of any error message.
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