FAQ / Passwords & Accounts

How do I set up MFA?

Cnetso school IT support guide

Set up Multi-Factor Authentication MFA

MFA helps keep your school account secure by asking for a second verification step.

Image placeholder: Microsoft Authenticator setup QR code screen.
  1. Install the Microsoft Authenticator app on your mobile phone.
  2. Sign in to Microsoft 365.
  3. When prompted, choose Authenticator app.
  4. Scan the QR code using the app.
  5. Approve the test notification.
  6. Complete the setup process.

If you have changed phone or cannot approve MFA, raise a ticket and include your school email address.

Tip: When raising a ticket, include your school, room/location, device name and a screenshot of any error message.
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Created 29-05-2026 23:19
Last update 29-05-2026 23:19
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