FAQ / Passwords & Accounts

How do I change my Microsoft 365 password?

Cnetso school IT support guide

Change your Microsoft 365 password

Use this guide if you know your current password and want to change it.

Image placeholder: Microsoft 365 password change screen.
  1. Open Microsoft 365 in a web browser.
  2. Sign in with your school email address.
  3. Open your account/security settings.
  4. Select Change password.
  5. Enter your current password, then your new password.
  6. Sign out and sign back in using the new password.

Important: After changing your password, update it on your phone, Outlook, Wi-Fi, and any saved school devices.

Tip: When raising a ticket, include your school, room/location, device name and a screenshot of any error message.
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Created 29-05-2026 23:19
Last update 29-05-2026 23:19
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