FAQ / Wi-Fi & Internet

How do I connect to school Wi-Fi?

Cnetso school IT support guide

Connect to school Wi-Fi

This guide explains how to connect your laptop or device to the school wireless network.

Image placeholder: Windows Wi-Fi network list.

Steps

  1. Click the Wi-Fi icon near the clock.
  2. Select the correct school Wi-Fi network.
  3. Click Connect.
  4. Enter your school username and password if prompted.
  5. Wait for the device to connect.

If it fails

  • Restart the device.
  • Forget the Wi-Fi network and reconnect.
  • Check whether other users are affected.
  • Raise a ticket with your room/location and device name.
Tip: When raising a ticket, include your school, room/location, device name and a screenshot of any error message.
Writer
Created 29-05-2026 23:15
Last update 29-05-2026 23:15
Views 10
C cnetso | Empowering Schools through Technology